Terms and Conditions

Company Name: PANDORA TRADE GMBH
Registration No.: HRB30868
VAT: DE 302068958
Address: Parkstrasse 16, 86462 Langweid a. Lech, Germany
Phone: +49 1521 4302725
Email: info@pandoratradegmbh.com


1. Introduction

Welcome to PANDORA TRADE GMBH. These Terms and Conditions (“Terms”) govern the use of our website, services, and all transactions related to the purchase and delivery of our wholesale goods.
By accessing our website or placing an order with us, you agree to comply with and be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.


2. Company Information

PANDORA TRADE GMBH is a legally registered wholesale company based in Germany, trading in general provisions and fast-moving consumer goods (FMCG).
All transactions, deliveries, and business activities are conducted under German commercial law (Handelsgesetzbuch – HGB).


3. Eligibility

Our services are intended for business customers, retailers, distributors, and organizations purchasing goods for resale or business use.
We do not sell directly to private consumers.


4. Products and Pricing

  • All product descriptions, images, and pricing are provided for information purposes and may be subject to change without prior notice.
  • Prices are quoted in Euros (€) and exclude VAT and shipping costs, unless stated otherwise.
  • We reserve the right to correct any typographical or pricing errors before or after order confirmation.

5. Orders and Acceptance

  • All orders placed through our website, email, or sales representatives are subject to review and acceptance by PANDORA TRADE GMBH.
  • Once an order is confirmed, a proforma invoice or sales confirmation will be issued.
  • We reserve the right to refuse or cancel any order if product availability, pricing, or payment conditions are not met.

6. Payment Terms

  • Payment is required according to the terms stated on your invoice (typically bank transfer via SEPA or SWIFT).
  • Orders will not be dispatched until full payment is received unless other arrangements have been made in writing.
  • Late payments may incur additional fees or interest in accordance with applicable laws.

7. Delivery and Shipping

  • Delivery times depend on product availability and destination.
  • We make every effort to ensure timely delivery, but delays caused by logistics providers, customs, or unforeseen circumstances are beyond our control.
  • Risk and ownership of goods transfer to the buyer upon dispatch or delivery to the carrier.

8. Returns and Refunds

Returns and refunds are governed by our Refunds & Returns Policy.
Customers are advised to review this policy carefully before requesting a return or refund.


9. Warranties and Liability

  • All products are supplied according to manufacturer standards and specifications.
  • We are not liable for any indirect, incidental, or consequential damages arising from the use or resale of our products.
  • Our liability is limited to the replacement of goods or refund of the purchase price, at our discretion.

10. Intellectual Property

All content on our website—including text, images, logos, and trademarks—is the property of PANDORA TRADE GMBH or its licensors.
You may not copy, reproduce, or distribute any material without written permission.


11. Privacy and Data Protection

Your privacy is important to us. Personal and business information collected during transactions or website use is handled in accordance with EU GDPR and our Privacy Policy.
We do not share or sell your data to third parties without consent.


12. Force Majeure

PANDORA TRADE GMBH shall not be held responsible for delays or failures caused by circumstances beyond our control, including natural disasters, transport disruptions, strikes, or government restrictions.


13. Governing Law and Jurisdiction

All agreements and disputes arising from these Terms are governed by the laws of the Federal Republic of Germany.
The place of jurisdiction shall be Augsburg, Germany, unless otherwise required by law.


14. Amendments to Terms

We reserve the right to modify or update these Terms at any time without prior notice. The latest version will always be available on our official website. Continued use of our services constitutes acceptance of the updated Terms.


15. Contact Information

For any questions regarding these Terms and Conditions, please contact us at:

Phone: +49 1521 4302725
Email: info@pandoratradegmbh.com
Address: Parkstrasse 16, 86462 Langweid a. Lech, Germany